Online billing supports Internet Explorer 4.0 and higher, Netscape 4.01 and higher or Firefox browsers

Drop the last two numbers of your account number when logging in. For example, if your account number is 123401, type 1234.

Use the password shown on your electric bill to log on for the first time. You will be prompted to change it to your own password.

Choose a password that is not obvious. A combination of letters and numbers is best.

If you want to print a copy of the bill, click on the "Print Preview" button below the bill. If you pay by credit card, be patient and give the system time to verify it. CAUTION: If you click the "Submit Payment" button more than once before the system is finished, your credit card will be charged as many times as you click the button.

After you pay, either print out the acknowledgement screen or write down the transaction number.

When you pay online, you will still receive a bill in the mail. Depending on the time of your billing cycle when you pay online, your monthly bill may still show a balance due.

If your credit card payment is rejected, you will see an error screen. No payment will be posted to either your credit card or electric account.